Washer Will Not Start
- Door or lid not closed: Close the door or lid firmly and check that clothing is not trapped in the opening.
- Child Lock enabled: Disable Child Lock using the control-panel button combination listed in the model-specific manual.
- Delay Start active: Check whether a delayed start program has been selected before assuming the washer has failed.
- No power: Check the outlet, power cord, plug, circuit breaker, and household electrical supply.
Water Supply & Filling Problems
- Washer not filling: Make sure hot and cold water taps are open and inlet hoses are not kinked, crushed, or blocked.
- Low water pressure: Check the household supply and confirm that the inlet hose is not restricted.
- Blocked inlet filters: Turn off the water supply and clean the small mesh filters at the hose connection points.
- Water leaking: Inspect inlet hose washers, hose fittings, the detergent dispenser, drain hose position, and the door or lid seal.
Drainage & Spin Problems
- Washer will not drain: Clean the drain pump filter where fitted and check that the drain hose is not kinked, blocked, or installed too high.
- Washer will not spin: Redistribute the laundry load. A single heavy item, blanket, towel, or bath mat can create an unbalanced load.
- Water remains in drum: Check the pump filter, drain hose, and household drain connection for blockage.
- Excessive vibration: Confirm the transit bolts were removed, the washer is level, and all feet are firmly contacting the floor.
Top Load Washer Problems
- Lid will not unlock: Wait until the machine has fully stopped and drained. Some models keep the lid locked during spin or while water remains inside.
- Washer out of balance: Pause the cycle, redistribute the laundry evenly, and check that the washer is level.
- Water level seems low: Modern Fisher & Paykel washers may use automatic load sensing and can operate with less visible water than older machines.
- Fabric softener remains in dispenser: Remove the dispenser cup and clean residue or hardened detergent from the channels.
Common Error Code Symptoms
- Water inlet error: Usually related to closed taps, low water pressure, blocked inlet filters, or restricted inlet hoses.
- Drainage error: Usually related to a blocked pump filter, clogged drain hose, foreign object in the pump, or restricted household plumbing.
- Door or lid lock error: Check door closure, lid lock area, wiring, and whether the washer has fully drained.
- Unbalanced load error: Redistribute clothing, reduce the load size, and ensure the appliance is level.
- Heating or temperature error: May indicate a heater, sensor, wiring, or electronic control issue.
Detergent, Odor & Cleaning Issues
- Detergent remains in drawer: Remove and clean the dispenser drawer, then check for blocked water jets above the drawer area.
- Bad smell from washer: Run a hot maintenance cycle and leave the door, lid, and detergent drawer slightly open after washing.
- Too much foam: Use the recommended amount of low-suds detergent suitable for front-load or high-efficiency washing machines.
- Fabric softener not dispensing: Clean the softener compartment and remove any buildup that may block the siphon cap or channels.
Washer Dryer & Dryer Problems
- Clothes remain damp: Avoid overloading, use the correct drying cycle, and separate heavy fabrics from lightweight garments.
- Drying takes too long: Clean lint filters where applicable, reduce the load size, and make sure the appliance has suitable airflow or ventilation.
- Dryer stops early: Check load size, selected program, moisture sensor condition, and whether the selected cycle includes drying.
- Clothes are wrinkled: Remove garments promptly after the cycle ends and avoid tightly packing the drum.
Installation & Maintenance Tips
- Remove transit bolts: Always remove shipping bolts before operating a new Fisher & Paykel front load washer.
- Level the appliance: Adjust all feet so the washer does not rock or move during high-speed spin cycles.
- Clean filters regularly: Check drain pump filters, lint filters, and water inlet filters as recommended in your model-specific manual.
- Inspect hoses: Check inlet and drain hoses regularly for leaks, cracking, loose fittings, or pinching.
Safety note: Always unplug the appliance and turn off the water supply before cleaning filters, checking hoses, or servicing internal components. Do not bypass the door or lid lock, and do not operate the washer with damaged wiring.